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Storenvy FAQs
About Storenvy.com Payment Method?
When purchasing an item in the Storenvy Marketplace, payment can be made using a debit card, credit card, PayPal account, or AfterPay. It's important to note that each store on Storenvy chooses the payment methods that will be available in their store. Some stores may not have PayPal as an option for checkout, and only a debit or credit card can be used for payment. Conversely, some stores may only have PayPal available for checkout. If a PayPal account is not available, payment can still be made with a debit or credit card using PayPal. Before proceeding with a purchase, it's necessary to select the desired payment method at the cart. Storenvy uses either Stripe, PayPal, or both as payment processors, which are secure and have standards in place to protect purchases.
Storenvy.com Return Policy?
At Storenvy, each store is independent and sets their own returns policy. All sales are final unless stated otherwise in a store's FAQ or Returns policy. If an order turned out to be the wrong size or not as expected, the store's FAQ or Store Policies section on a product page should be referred to see what their returns policy is. Some stores will happily accept exchanges or refunds, no matter the reason. Other stores may only accept exchanges or offer refunds if certain requirements are met.
In terms of shipping policy, Storenvy asks that all store owners ship orders within 7 days, but encourages shipping within 1-2 days. However, stores that are selling pre-orders or shipping from a different country can greatly influence how long it takes to receive an order. Once shipped, most domestic orders take 2-10 business days to arrive, and up to a month or more for international orders. Individual stores might provide more information on their FAQ page.
Please note that these policies can vary from store to store on Storenvy, so it's always a good idea to check the individual store's policies.
About Storenvy.com Prices and Cost?
Storenvy offers a free plan known as the Hobbyist plan, which allows for up to 1000 listings. For those seeking additional features, there are two paid plans available. The Plus plan costs $14.99/month and includes additional features like discounts. The Pro plan costs $29.99/month and includes automation tools.
For sales made through Storenvy's marketplace, a 15% commission of the total sale (including shipping) is charged. The remaining 85% goes directly to the seller, minus payment processing fees.
Storenvy also offers a Managed Marketing program to increase store traffic by advertising on external sites. This program requires a 25% commission when sales are driven by the program.
Please note that all prices and costs are subject to change as per Storenvy's policies.
About Storenvy.com Popular Products and Services?
Storenvy is a destination for shoppers seeking unique and authentic products from emerging brands. It offers a wide range of categories including fashion, art, home decor, and more. One of the standout features of Storenvy is the ability for anyone to open their own custom store in minutes. This allows independent artists, makers, and brands to showcase and sell their products directly to customers. With a seamless payment process through Stripe or PayPal, customers can shop with confidence knowing that their transactions are secure. Some of the popular products on Storenvy include art pieces, dresses, home decor items, and more. The platform also features storefront customization, product management tools, analytics/reporting, payment processing, and shipping integrations. Storenvy supports small businesses and celebrates creativity. It's a platform that brings together the world's most awesome indie brands.
How do I contact a store on Storenvy?
To contact a store on Storenvy, there are several methods. Before placing an order, visit the store's marketplace page. There, a link labeled "FAQ and Contact" can be found. Click on it and fill out the support form to send a message to the store. If on the store's custom storefront, look for a link labeled "Contact". Click on it and fill out the support form to send a message to the store. After placing an order, Storenvy sends an email confirmation. The store's contact information should be in this email. If the payment was made through PayPal, their email confirmation should also contain the store's email address. If a Storenvy account is used, past orders can be viewed and each store should have a contact link next to each order.
How secure are the payment methods on Storenvy?
Storenvy takes the security of its payment methods seriously. The platform uses either Stripe, PayPal, or both as payment processors. These companies are known for their security standards and have measures in place to protect your purchases. Storenvy also uses secure encryption technology and SSL certification verification. Automated fraud prevention measures are in place to protect orders. It's important to note that Storenvy does not handle transactions and does not have the power to issue the customer a refund. Your financial information will only be processed by either Stripe or PayPal, which place a very strong emphasis on security and keeping your information private.